Senior Enterprise and Solution Architect (AI & Cloud) (813717)

Job Title: Senior Enterprise and Solution Architect (AI & Cloud)
Location: Columbus, Ohio

Role Overview
The Senior Enterprise and Solution Architect will play a pivotal role within the organization’s IT department, supporting multiple business units. This position involves creating and leveraging Business Capability Modeling artifacts, developing Customer Journey Maps, and facilitating Business and IT Strategic planning in collaboration with Business Relationship Managers and Senior Leadership. The architect will provide crucial architectural guidance for new projects, ensuring adherence to the organization’s technical and application standards and alignment with the overall enterprise strategy, with a strong focus on modernization, cloud, AI/ML, and Robotic Process Automation initiatives.

Key Responsibilities

• Lead and facilitate Business and IT Strategic Planning discussions with senior leadership, business relationship managers, and subject matter experts, ensuring alignment with organizational goals and objectives.
• Partner with IT staff and technology experts to create IT strategies, establish technology standards, and guidelines for the design and implementation of projects.
• Plan, initiate, and spearhead proof-of-concept initiatives utilizing emerging technologies.
• Conduct market trend analysis, technology evaluation, and comparison analysis, providing informed recommendations to senior leadership.
• Maintain a holistic view of the organization’s strategy, processes, information, and technology assets.
• Provide technical architecture guidance for digital business transformation and modernization efforts, specifically in Generative AI, Conversational UI, Robotic Process Automation (RPA), and Cloud services (Microsoft Azure, Google Cloud, Amazon Web Services).
• Provide strategic consultation to assigned line-of-business (LOB) customers for business and IT strategies, as well as for researching and enabling the use of standard technologies based on customer requirements.
• Participate in enterprise architecture development, encompassing business architecture, information architecture, application portfolio, and technical architecture, creating models to drive informed business and IT decisions.
• Assess near-term business needs using structured interview processes, develop alternative technical solutions, and advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
• Conduct informal learning sessions for the organization on developed strategies and cutting-edge technologies.
• Collaborate with other IT functional areas to remain informed of project status and inform LOB customer management of progress, while also keeping IT’s technology and service managers aware of key LOB customer issues, identifying and resolving potential problems and conflicts.
• Facilitate the development of cross-LOB (enterprise) solutions by combining knowledge of business processes and issues, general technological options, and process facilitation techniques.
• Collaborate with the enterprise program management office on reporting project status, issues, risks, and benefits.

Required Skills

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent extensive related project experience.
• Technical experience leading AI implementations, including Generative AI, RPA, and Virtual Assistants.
• Experience providing Enterprise Architecture (EA) Governance for Cloud modernization efforts.
• Exposure to multiple, diverse technologies and processing environments.
• Solution Architecture experience using AWS, GCP, and/or Azure ecosystems for AI and Robotic Process Automation technologies (e.g., UI Path).
• Experience developing strategic technology plans and roadmaps, business capability models, and customer journey maps.
• Ability to present and communicate both business and technical concepts effectively.
• Ability to lead and conduct emerging technology analysis initiatives.
• Experience in leading efforts to create technology solutions and architectures impacting critical business areas.
• Strong leadership and negotiation skills with business and technical groups.
• Ability to establish and maintain a high level of customer trust and confidence.
• Strong analytical and conceptual skills, including the ability to create original concepts and theories for a variety of projects.
• Ability to think critically and solve complex problems.
• Demonstrated technology skills across multiple IT domains (e.g., application, security, infrastructure).
• Strong consultative skills at a cross-functional level.
• Technical writing skills, utilizing tools such as Word, PowerPoint, Lucid Chart, Visio, and SharePoint.

Preferred Skills

• Master’s degree in Computer Science, Information Systems, or a related discipline.
• TOGAF Certification.
• Enterprise Architecture experience using ABACUS EA tool.

Years of Experience: 7 years of IT experience, including a minimum of 2 years in Enterprise Architecture and 2 years in Solution Architecture.

Additional Notes

• The organization’s IT department supports multiple business units, focusing on modernization, Cloud Smart Strategy execution projects, Robotic Process Automation (RPA), and AI/ML initiatives (Virtual Assistants, Generative AI) in areas such as Family Assistance, Unemployment Compensation, Workforce Development, and Community Support Services.
• The role involves working with business strategists, process owners, and subject matter experts (SMEs) across various business units and within the IT department, including Application Development managers/leads, Requirements teams, Client Partners, and Operations leads.
• The position will be primarily aligned to one or more Business Units while providing backup support to others.
• Location: State of Ohio.