Privacy Policy

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Data

We respect the privacy of our Account holders and the privacy of their client data. Although mochahost.com owns the data storage, databases and the Smart Cloud Solution Site, you maintain all rights to your data. We will also not utilize your data in our databases to compete with you, market to your customers, advertise to, or contact them for any other means of profit.

Data We Collect

We collect the e-mail addresses and certain personally recognizable information of those who communicate with us via e-mail or register with us to open an “Account”. We also collect certain aggregate information regarding which pages users access or visit, and information volunteered by the users (such as any surveys MochaHost might conduct and/or site registrations). When you register on the Smart Cloud Solution Site we ask for the following information: your name, email address, billing address and credit card information. Those who sign up for the free account are not required to enter a name, billing address or credit card, only email information. Users of the Smart Cloud Solution Site also have the option to provide their company’s name to personalize their Account. When you submit information, you are transferring such information into the United States and you here by consent to such transfer. MochaHost may also collect and analyze from visitors and users certain information regarding the use of the Smart Cloud Solution Site and services available therein. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc.

Use of Information

We may use personal information to provide the Services you’ve requested, including services that display customized forms. We may also use personal information for auditing, research and analysis to operate and improve the Smart Cloud Solution Site. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may use certain other information collected from you to help diagnose technical problems, administer the Smart Cloud Solution Site, and improve the quality and types of services delivered. We may provide non-identifying and aggregate usage and volume statistical information derived from the actions of our visitors and Account holders to third parties in order to demonstrate the value we deliver to users. The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

if it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law; or

if MochaHost or Smart Cloud Solution is acquired by or merged with another company. In this event, MochaHost will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • Cookies

    A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the Smart Cloud Solution Site. We use cookies to assist in delivering the Service and to provide a positive and personalized user experience. Our persistent and session ID cookies are used to identify unique visitors to our sites and to provide you with easy access to your files. If you have your browser set to reject cookies, your usage of the Service and Smart Cloud Solution Site is likely to be interrupted.

  • Cancellation or Termination of the Account

    If you choose to cancel your Account and leave the Smart Cloud Solution Service or your Account is terminated because of your breach of the Terms of Service, please be aware that MochaHost may for a time retain residual information in our backup and/or archival copies of our database.

  • Cancellation or Termination of the Account

    When you use the Smart Cloud Solution Site, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your Account information by logging into your Account. When requests come to MochaHost with regard to personal information, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

  • Security

    Smart Cloud Solution uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Smart Cloud Solution. Besides that, Smart Cloud Solution has provided each Account holder a unique username and password, which is required to access their Account. It is each user’s responsibility to protect the security of his or her login information. MochaHost has attempted to protect the servers by locating them areas with security procedures, using of firewalls and implementing other generally available security technologies. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data, but NO GUARANTY CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES

  • Compliance with Children’s Online Privacy Protection Act

    As a business service, Smart Cloud Solution does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age.

  • Changes to this Policy

    Smart Cloud Solution Site and MochaHost may periodically update this policy. We will try to notify you about significant changes in the way we treat personal information by posting a prominent notice on the Smart Cloud Solution Site and possibly sending a notice to the primary email address specified in your Account. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor.